Welcome to Podalyze (operated by Bagrat Hakobyan, an individual entrepreneur based in Armenia) ("Podalyze," "we," "our," or "us"). By accessing or using our website and application (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Service.
1. Eligibility
You must be at least 13 years old (or the minimum legal age in your jurisdiction) to use the Service. By using the Service, you represent that you have the legal capacity to enter into a binding agreement.
2. Description of Service
Podalyze is an AI-powered platform that processes audio files to generate transcripts, summaries, timestamps, and related content. We reserve the right to modify, suspend, or discontinue any part of the Service at any time.
We do not guarantee that the Service will always be uninterrupted, secure, or error-free. Planned maintenance, outages, and third-party failures may affect availability.
3. User Accounts
To use certain features, you must register for an account. You agree to:
- Provide accurate and complete registration information.
- Maintain the confidentiality of your credentials.
- Be responsible for all activities under your account.
We may suspend or terminate accounts for violations of these Terms or suspicious activity.
4. Intellectual Property and Content Ownership
Your Content: You retain full ownership of uploaded audio and generated outputs. You grant us a limited license to process your content solely to provide the Service. You represent that you have all necessary rights to upload and process the content.
Our Platform: All rights in the Podalyze platform, including code, model orchestration, features, and design, remain owned by Podalyze and are protected by applicable intellectual property laws.
5. Acceptable Use
You agree not to:
- Upload illegal, infringing, or harmful content.
- Attempt to reverse engineer, scrape, decompile, exploit, or disrupt the Service.
- Circumvent rate limits, usage restrictions, or payment systems.
- Use the Service to generate spam, malware, or deceptive content.
We use fair-use controls, abuse detection, and rate limiting to protect service reliability, and we may suspend accounts for abusive or excessive usage.
6. Billing and Subscriptions
Access to paid features requires a subscription processed by Paddle, our Merchant of Record. By subscribing, you authorize recurring charges to your selected payment method until cancellation.
By purchasing a subscription, you agree that the Service begins immediately and, where applicable, you waive any statutory right of withdrawal once digital services have been accessed.
Refunds and cancellations are governed by our Refund & Cancellation Policy. In general, cancellation stops future renewal charges, and refund eligibility is determined under that policy and applicable law.
7. AI Output Disclaimer
AI-generated outputs may contain inaccuracies, omissions, or misinterpretations.
You are solely responsible for reviewing and verifying all generated content before publishing or relying on it.
8. Third-Party Services
The Service relies on third-party providers, including AI processing APIs, cloud infrastructure, and payment services. We are not responsible for failures, delays, security incidents, or errors caused by third-party services.
9. Data and Storage Disclaimer
Podalyze is not a backup or archival storage service. You are responsible for maintaining independent copies of your original content, and we are not liable for data loss or corruption.
10. Warranties Disclaimer
THE SERVICE IS PROVIDED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, PODALYZE, ITS FOUNDERS, AND AFFILIATES SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, BUSINESS, OR GOODWILL, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE.
12. Indemnification
You agree to indemnify, defend, and hold harmless Podalyze and its affiliates from any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from or related to your use of the Service, your content, or your violation of these Terms or applicable law.
13. Termination
We may suspend or terminate your access to the Service at any time if you violate these Terms or if continued service creates legal, security, or operational risk. You may terminate your account at any time.
We reserve the right to suspend or terminate accounts without prior notice where necessary to protect the Service, users, or legal compliance.
Upon termination, your right to use the Service will cease immediately, and data handling will follow our Privacy Policy, including applicable retention and deletion practices.
14. Changes to Terms
We may update these Terms from time to time. Continued use of the Service after updated Terms are posted constitutes your acceptance of the revised Terms.
15. Entire Agreement
These Terms constitute the entire agreement between you and Podalyze regarding the Service and supersede any prior agreements or understandings.
16. No Waiver
Failure to enforce any provision of these Terms shall not be considered a waiver of our rights.
17. Governing Law and Jurisdiction
These Terms are governed by the laws of the Republic of Armenia. Any disputes arising out of or related to these Terms or the Service shall be resolved in the courts of Armenia.
18. Contact Information
If you have any questions about these Terms, please contact us at:
- Operator: Podalyze (operated by Bagrat Hakobyan, an individual entrepreneur based in Armenia)
- Email: [email protected]
- Location: Armenia